Fund Hold
The status of the fund transaction has been put on hold - includes both reason code and reason for 'hold' status.
Payload
| Field | Type | Description |
|---|---|---|
| eventId | String | Unique Event Identifier |
| eventCd | String | Event Type |
| timestamp | String | Time of the Queue Entry |
| payload | Object | Payload Object with the Details about the fund transaction |
| payload.amount | Number | Transfer amount |
| payload.transactionId | String | Unique id of transaction |
| payload.statusReason | String | Documentation Incorrect- Bank Account Statement Upload, KYC |
| payload.reasonCode | String | Mentioned in the table below |
| payload.paymentStatus | String | HOLD |
| payload.custId | String | Unique Customer Identifier |
{
"eventId": "69ca71a4-e07b-4b5b-8b2c-e8e086634d45",
"eventCd": "fund.hold",
"timestamp" : "2022-12-10T09:27:32.316Z",
"payload": {
"amount": 195114.34,
"transactionId": "5ccab76b-9b47-4fa1-86e8-4d9db2fb6ebf",
"statusReason": “Documentation Incorrect- Bank Account Statement Upload, KYC”,
“reasonCode”: “”,
"paymentStatus": “HOLD”,
"custId" : "fcdd0bdb-10a8-440a-8c43-d79a5fcaf52e"
}
}
Status Reason
| Reason Code | Status | Reason Message |
|---|---|---|
| STOF0018 | HOLD | Name of customer should match with the name on the bank statement provided |
| STOF0020 | HOLD | Please provide one year Bank Statement including the debit of US portfolio investments. |
| STOF0021 | HOLD | As per guidelines, If the txn is originating from newly opened bank account, customer should also upload any other bank account with 1 year relationship where source of funds are established. |
| STOF0022 | HOLD | Source of funds should always be from own earnings and not borrowed from husband/ wife/ parents. If in such cases, a declaration letter should be shared by Remitter/ Parent/ guardian/ husband who ever is supporting for transaction. |
| STOF0036 | HOLD | Other |
Updated almost 3 years ago
